REF: HM3301
DATES: 31 Mar - 4 Apr 2025
CITY: Cape Town (South Africa)
FEE: 4000 £
All Dates & LocationsDay 1
Building effective clinical relationships
Day 2
The key role of communication
Day 3
Cultural diversity in patient-centered care
Day 4
Attracting and engaging customer-focused employees
Day 5
Designing the patient experience & Planetree
Conducting Patient Satisfaction Surveys