[Privacy Policy ]

Privacy Policy

This Privacy Policy covers the information we have/collect about you when you use our products or services, or otherwise. This includes your name and contact details, even your training records and details with us. BlackBird for Training will NOT share your training and consulting data without your permission.

Policies& Procedures

Registration Terms

Nominations to our public courses are to be processed by the client’s HR/Training department except for self-nominations which are to be paid in advance using the “payment by self” option on the online registration form. A refund will be issued back to the client in the event of course cancellation or seat unavailability. Registration confirmation is subject to BlackBird's review of registration request and seat availability.

Cancellation Terms

If a confirmed registration is cancelled less than 5 calendar days prior to the course start date, a substitute participant may be nominated to attend the same course, or a 20% cancellation charge is applied. The same 20% cancellation fee will be charged in case the participant is a no-show.

Feedback and Complaints

BlackBird actively believes in continuous improvement. To this effect, BlackBird welcomes feedback related to its people, products or processes. If you have comments and/or suggestions which will ultimately help us improve in any way, please write to us on and we commit to respond to you within 2 business days – at the most.