Training Course: Operation Crew Resource Management

REF: LM3254461

DATES: 4 - 8 Aug 2025

CITY: London (UK)

FEE: 4400 £

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Introduction

This course aims to comprehensively understand Crew Resource Management CRM principles. The course will emphasize the importance of effective communication, sound decision-making, building trust-based teamwork, and addressing daily challenges and crises in this vital sector. Participants will have the opportunity to engage in hands-on exercises and interactive case studies to enhance their skills in managing crew resources and improving their performance and safety at the workplace.

Course Objectives

  • Understand the core principles of Crew Resource Management
  • Develop effective communication and teamwork skills
  • Enhance decision-making abilities in high-pressure situations
  • Mitigate human factors in the context of oil and gas operations
  • Implement CRM strategies to improve safety and operational performance

Course Outlines

Day 1

Fundamentals of CRM

  • Introduction to CRM concepts and origins
  • Human factors and their impact operations
  • Case studies highlighting the consequences of communication breakdowns
  • Importance of leadership and followership in CRM

Day 2

Communication and Information Sharing

  • Effective communication strategies
  • Role of briefings and debriefings in enhancing situational awareness
  • Techniques for active listening and assertive communication
  • Real-world exercises and simulations

Day 3

Decision-Making and Problem Solving

  • Decision-making models in high-risk environments
  • Risk assessment and management operations
  • Strategies for handling unexpected events and emergencies
  • Group decision-making exercises

Day 4

Teamwork and Leadership

  • Building a culture of teamwork and trust
  • Role of leadership in promoting CRM principles
  • Conflict resolution and managing interpersonal dynamics
  • Leadership in crisis situations

Day 5

CRM Implementation and Assessment

  • Integrating CRM principles into daily operations
  • Assessing CRM effectiveness and continuous improvement
  • Case studies showcasing successful CRM implementations
  • Certification and evaluation of course participant

 

Training Course: Operation Crew Resource Management

REF: LM3254461

DATES: 4 - 8 Aug 2025

CITY: London (UK)

FEE: 4400 £

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BlackBird Training Center