REF: QM3310
DATES: 20 - 24 May 2024
CITY: Cape Town (South Africa)
FEE: 3700 £
All Dates & Locations
Day 1
Introduction to total quality management concepts
Day 2
The success elements of TQM
Day 3
Improvement tools and methodologies
Day 4
Benchmarking as a tool to improve quality and business processes
Elements of a continuous improvement process
Case study (success & failure), open discussion, and Q&A session