Training Course: Strategic Planning Using Balanced Scorecard

Introduction

The Balanced Scorecard puts strategy at the heart of your organisation, allowing you to focus 100% of your employees’ effort on the achievement of company objectives. It provides a powerful framework for the rapid and effective implementation of strategy, delivering breakthrough performance improvement.

Course Objectives of Strategic Planning Using Balanced Scorecard

• Translate vision and strategy into practical action and improved organisational performance
• Understand how to monitor and manage strategic performance
• Design and build a Balanced Scorecard
• Drive operational performance improvement in line with the strategy
• Communicate and manage change

Strategic Planning Using Balanced Scorecard Course Outlines

Day 1

A Tool for Managing Strategic Performance

• Introduction to the Balanced Scorecard
• Benefits of the Balanced Scorecard
• Linking Mission and Vision to operations
• Application and uses of the Balanced Scorecard
• The Financial, Customer, Process perspectives in detail
• Overview of the Balanced Scorecard creation process
• Strategy maps and Strategic Themes
• Strategic Measures and Strategic Targets

Day 2

Developing a Balanced Scorecard

• Create a strategy-centric organisation
• The Learning & Growth perspective in detail
• Define strategy, identify strategic themes and build strategic linkages
• Engage the leadership team
• Importance of data collection, interviews, and focus groups
• Strategic documentation
• Work with the Case Study
• Strategic objectives and strategic themes

Day 3

Monitoring Strategic Performance

• Purpose of strategic measures and their relationship with KPIs
• Lead and lag measures
• Develop appropriate measures using the Strategy Map
• Examples of measures for each of the four perspectives
• How to implement the Balanced Scorecard
• Lag and lead measures
• Determine measures and targets
• Map strategic initiatives
• Case study activities

​​​​​​​Day 4

Implementing A Balanced Scorecard

• Set appropriate stretch targets for each objective
• The Strategic Management System and performance management
• Map strategic initiatives for HR
• Plan for implementation
• Bring about successful change
• Communicate the Balanced Scorecard
• Develop appropriate targets using the Strategy Map and Measures
• Cascade the Balanced Scorecard across the organisation
• Strategy Review Meetings
• Case study activities

Day 5

Pulling it all together

• How to make it work in your organisation
• Create an outline project plan
• Identify key roles and key players
• Case study activities
• Top Tips for success
• Create a personal plan of action
• Lessons learned from the programme.