As human resources professionals, you do a lot more than just technical human resources work. Support must be provided to employees and line managers in a constant manner. This is why human resources professionals find themselves having to capitalize on their human relations abilities or soft skills to deliver their work effectively. This is the beauty of this course. It is one of a kind in recognizing situations in organizations that demand special care and attention from human resources professionals outside of their technical human resources competencies. This course addresses those situations and shows you how to develop the right soft skills to handle them.
Day 1
Human Resources and Communication
Day 2
HR Business Communication and HR Reports
Day 3
Client-Centric HR Departments
Coaching and Counseling Employees and Line Managers
Day 4
The 5 principles of coaching:
Day 5
The 'GROW' model of a super coach: