Blackbird Training is committed to:
- Maintain a passion for continuous improvement and continuously improve processes and training related services.
- Provide quality learning courses
- Keep our clients well-informed about all the information that they need
- Respect the client needs & learning requirements
- Train our own staff to best serve our clients
- Continually reviewing our performance as against its customers’ expectations and take actions towards continual improvement.
- Comply with the requirements/standards of ISO 9001:2015.
This Quality Policy is communicated, understood, and applied within Blackbird Training strategy, staff, and instructors.