Quality Policy

Blackbird Training is committed to:

• Maintain a passion for continuous improvement and continuously improve processes and training related services.
• Provide quality learning courses
• Keep our clients well-informed about all the information that they need
• Respect the client needs & learning requirements
• Train our own staff to best serve our clients
• Continually reviewing our performance as against its customers’ expectations and take actions towards continual improvement.
• Comply with the requirements/standards of ISO 9001:2015.

This Quality Policy is communicated, understood, and applied within Blackbird Training strategy, staff, and instructors.