BlackBird - Excellence in IT Management

Learn & discuss everything you need about managing IT function towards greatness

Introduction

Managing an IT function is very different from developing or supporting technical IT solutions. General management skills are helpful to the IT manager, but results from this course demonstrate that a management course designed specifically for the IT professional is invaluable.
There are five key modules covering IT strategy, project excellence, communicating technology, operational and crisis management, and commercial acumen. These are the 5 management skills that have been identified as consistently enabling business results and career success for all IT managers. 

 

Course Objectives of Excellence in IT Management

 

Course Outline of Excellence in IT Management

Day 1

Business and IT strategy

Day 2

Project excellence

Day 3

Communicating technology

Day 4

Operational and crisis management

Day 5

Commercial acumen

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