Essentials of Human Resources Management & Development

Introduction

Course Objectives

• Demonstrate a thorough understanding of the nature of HR as a managerial function.
• List all HR functions and responsibilities and identify their contributions to organizational success.
• Play the four new roles that make HR a credible business partner in a modern organization.
• Create an HR strategy that is aligned with the overall organizational strategy.
• Measure the contribution of HR to the bottom line in both profit and non-profit organizations.
• Assess the effectiveness of the human resources function through the use of 'SMART' Key Performance Indicators (KPIs) and indices.
• Demonstrate how a competency framework can increase the effectiveness of the HR function.
• List the core competencies of an HR professional.

Course Outlines 

Day 1

Human management: An overview

• Definition and objectives of modern HR management.
• HR management now and then.
• The main functions of HR management.
• Organization.
• Resourcing.
• Climate and culture.
• Training and development.
• Performance management.
• Total compensation management systems.
• Personnel administration.

Day 2

Competency-based HR management

• Competency definition.
• Types of competencies.
• The different competency components.
• Competency-based recruitment and selection.
• Competency-based training and development.
• Competency-based performance management.
• Benefits of competency-based HR?

HR business partner

• Four new roles to play.
• Management of strategic HR.
• Management of firm infrastructure.
• Management of employee contribution.
• Management of transformation and change.
• Basic HR competencies required to play the four roles.

Day 3

Recruitment Planning

• Adopting a “talent culture”.
• Aligning our people requirements to business strategy.
• The importance of creating a recruitment plan.
• Recruitment and becoming an Employer of Choice.
• Utilizing employee branding.
• The recruitment process and the role of HR and managers.
• Job descriptions, job analysis, and establishing the package.
• Workforce planning.

HR business partner and emotional intelligence

• The fundamental emotional intelligence framework.
• The emotionally intelligent HR business partner.

Day 4

Job analysis, description, and evaluation

• The pervasiveness of the job description.
• Four approaches for conducting job analysis.
• Job Key Result Areas (KRAs).
• Writing job descriptions using the job key result area approach.
• Characteristics of effective job descriptions.
• Guaranteeing 'internal consistency' through job evaluation.
• A bird's eye view of the job evaluation system.

Day 5

Fundamentals of strategic HR management

• Analysis of the environment.
• From SWOT analysis to vision and mission statements.
• The link between strategy and performance.
• Organizational vs. HR key result areas.
• Measuring HR KRAs through SMART Key Performance Indicators (KPIs).
• Turning key performance indicators into SMART objectives.
• The balanced scorecard: an overview.