Crowd Control & Management

Any individual engaging in the planning of crowd safety in public assembly needs to understand the make-up of crowds and how best to respond to a variety of situations

Introduction

Each event will be unique, you (businesses, retailers, managers, security, law enforcement) can apply these basic crowd management guidelines to help be more confident and prepared for your event.  The management of crowds requires good customer service, excellent teamwork, clear communication, cooridination between those responsible for the organisation and those dealing with the crowds face to face.

 

Course Objectives of Crowd Control & Management

 

Crowd Control & Management Course Outlines

Day 1
Crowd Dynamics and Behavior

Day 2
Introduction to Crowd Management and Control

Day 3
Spectator and Event Safety Planning

Day 4
Crowd Risk Analysis

Day 5
Crowd Planning Exercise

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