Achieving Performance Excellence through Benchmarking

Measure the performance of your company; and then compare it to the international industry standard!

Introduction

A key element to continuous improvement is Benchmarking. Without benchmarking it is we do not know how competitive we are or where we need to focus improvement efforts. Benchmarking helps organizations to balance their internal problem-solving and improvement activities with the realities of the external environment. This includes other industries that perform similar functions, similar businesses that are geographically separated, and non-profit or public institutions. Under the right conditions, benchmarking can be performed by direct competitors, resulting in improved performance benefiting all stakeholders. Benchmarking not only provides awareness of what and where "best" performance lies, but more importantly, it enables the paradigm shift that internally focused teams sometimes fail to achieve. It fosters creative adoption and adaptation of "best" practices to help organizations gain and maintain a competitive advantage.

Course Objectives of Achieving Performance Excellence through Benchmarking

Achieving Performance Excellence through Benchmarking Course outlines

Day 1

Performance Measurement: The Starting Point for Improvement

Day 2

Continuous Improvement

Day 3

The Tools of Continuous Improvement

Day 4

An Introduction to Benchmarking

Day 5

Running a Successful Benchmarking Project

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