This session: 23 Nov - 4 Dec 2026
This The comprehensive course in Strategies in Total Quality Management session in Lyon (France) runs from Monday 23 November to Friday 4 December 2026 (week 48, Q4 2026). It is the only date in Lyon (France) in 2026, at a fee of £9,400. Registration is open for this date. It is held in person.
| Dates | Monday 23 Nov – Friday 4 Dec 2026 |
|---|---|
| Week | 48 of 2026 |
| Duration | Two weeks |
| Fee | £9,400 |
| Status | Open for registration |
| Format | In person |
Introduction
The Advanced Strategies in Total Quality Management (TQM) course is designed to provide participants with advanced knowledge and practical skills in Total Quality Management. This course is tailored for professionals who have a strong foundation in the basic principles of TQM and wish to deepen their expertise in implementing and managing TQM initiatives. Through theoretical discussions, case studies, and interactive exercises, participants will enhance their ability to drive TQM practices in their organizations. The course aims to offer a comprehensive understanding of the importance of Total Quality Management and how it can be effectively applied to achieve sustainable improvements in organizational performance.
Course Objectives
By the end of this course, participants will be able to:
- Understand Advanced Concepts in Total Quality Management: Expand your knowledge of the basic principles of Total Quality Management and how they evolve into advanced strategies.
- Design and Implement Advanced TQM Strategies: Learn how to design and implement TQM strategies that help solve complex problems and improve organizational processes.
- Measure and Monitor Quality Performance: Gain knowledge on Total Quality Management analysis and how to use quality metrics to measure and enhance performance.
- Integrate Innovation and Technology in TQM: Understand the role of innovation and technology in improving TQM practices and adapting to emerging trends in quality management.
- Utilize Advanced Problem-Solving Tools: Apply methods of Total Quality Management such as Six Sigma and Root Cause Analysis to enhance process efficiency.
- Lead TQM Initiatives: Learn leadership techniques for managing and driving Total Quality Management initiatives within your organization.
Course Outlines
Day 1: Advanced Concepts in Total Quality Management Course
- Reviewing the Basics of TQM and its evolution into advanced concepts.
- Strategic quality planning and decision-making processes.
- Statistical Process Control (SPC) and advanced quality tools.
- Quality cost analysis and performance measurement.
Day 2: Designing and Implementing Advanced TQM Strategies
- Developing a comprehensive TQM framework.
- Techniques for process improvement and waste reduction.
- Building a culture of continuous improvement and employee engagement.
- Managing organizational change and overcoming resistance during TQM implementation.
Day 3: Measuring and Monitoring Quality Performance
- Advanced quality metrics and performance indicators.
- Designing and implementing quality measurement systems.
- Using statistical analysis for quality improvement.
- Benchmarking and adopting best practices in quality management.
Day 4: Problem-Solving and Process Improvement
- Advanced problem-solving methodologies, such as Six Sigma, Lean, and Failure Mode and Effects Analysis (FMEA).
- Root Cause Analysis (RCA) and Process Mapping.
- Design of Experiments (DOE) for process optimization.
Day 5: Innovation and Technology in TQM
- Integrating innovation and creativity in TQM practices.
- Quality management in the digital era: Embracing technology for quality control and assurance.
- Managing quality risks in an evolving technological environment.
Day 6: Leading and Managing TQM Initiatives
- Leadership principles for driving TQM success.
- Building and leading effective quality teams.
- Change management strategies and effective communication.
- Ethical considerations and social responsibility in TQM.
Day 7: Creating a Quality-Focused Organization
- Developing a total quality culture within the organization.
- Employee empowerment and engagement in the TQM process.
- Customer focus and managing customer expectations.
- Sustaining TQM excellence through continuous improvement.
Day 8: Integrating TQM with Other Management Systems
- Overview of different management systems (ISO, Six Sigma, Lean).
- How to integrate TQM with other management frameworks.
- Tools and techniques for successful integration.
- Case studies on successful integration practices.
Day 9: TQM Audits and Assessments
- Understanding the importance of TQM audits.
- Designing and conducting TQM assessments.
- Tools for evaluating TQM effectiveness.
- Developing action plans based on audit findings.
Day 10: Future Trends in TQM
- Emerging trends and innovations in Total Quality Management.
- The impact of AI and machine learning on TQM practices.
- Strategies for staying ahead in the evolving field of quality management.
- Final project presentations: Applying advanced TQM strategies to real-world scenarios.
Why Attend this Course: Wins & Losses!
- Master the fundamentals and advanced concepts of the Total Quality Management Course.
- Learn how to design and implement advanced TQM strategies that will improve organizational performance.
- Gain skills in measuring and monitoring quality performance using effective quality metrics.
- Develop leadership skills to manage and drive TQM initiatives in your organization.
- Stay ahead by integrating innovation and technology into your TQM practices, ensuring your organization remains competitive.
Conclusion
The Total Quality Management Course is a powerful tool for improving organizational performance, and this course is designed to deepen your knowledge of TQM principles and best practices. Through this program, you will be equipped to apply advanced TQM strategies to your workplace, contributing to the advantages of Total Quality Management and fostering sustainable improvements.
Join us now to acquire the skills and knowledge necessary to become a leader in Total Quality Management and embark on your journey toward excellence today!
FAQ
What is Total Quality Management (TQM), and why is it important for organizations?
This course explains what Total Quality Management (TQM) is, provides a clear definition of Total Quality Management (TQM), and explores the meaning of Total Quality Management in today's business environment. Participants gain a strong introduction to Total Quality Management, understand the fundamentals of Total Quality Management, and learn the basic principles of Total Quality Management that drive continuous improvement, operational excellence, and customer satisfaction.
How does this Total Quality Management Course help implement advanced quality strategies?
This Total Quality Management Course teaches participants how to design and implement effective strategies of Total Quality Management using internationally recognized quality frameworks. It covers practical methods of Total Quality Management, the steps of Total Quality Management, and different types of Total Quality Management, enabling organizations to improve processes, reduce waste, and achieve sustainable performance improvements.
Does the course cover quality measurement and Total Quality Management analysis?
Yes. Participants learn how to perform Total Quality Management analysis using advanced quality metrics, statistical process control, benchmarking, Six Sigma, Root Cause Analysis (RCA), and other performance measurement tools. These techniques help organizations evaluate quality performance, identify improvement opportunities, and support data-driven decision-making.
What are the benefits and advantages of Total Quality Management?
The course highlights the benefits of Total Quality Management, including improved operational efficiency, enhanced customer satisfaction, stronger employee engagement, and better organizational performance. Participants also explore the advantages of Total Quality Management, the goal of Total Quality Management, the purpose of Total Quality Management, and the importance of Total Quality Management in building a culture of continuous improvement and long-term business success.
Who should attend this training, and what value does it provide?
This Training in Total Quality Management is designed for quality managers, department heads, process improvement specialists, operational leaders, and professionals seeking to strengthen their expertise in quality management. Whether you are looking to master the basics of Total Quality Management or develop advanced leadership capabilities in TQM, this course provides the practical knowledge, analytical skills, and strategic tools needed to lead successful quality initiatives across any organization.
Good to know
How long is the course, and what are the daily hours?
This date lasts two weeks: 23 Nov - 4 Dec 2026. A two-week course is 40 hours over 10 days: 4 hours each training day (9am – 1pm). Timing and duration can be customised to your needs.
From the FAQ: What is my daily training agenda?
Which language is the course taught in?
Courses are offered in English and Arabic. The course language is officially English; on request, it can be delivered in Arabic while keeping the English terms.
From the FAQ: In which language do you offer your training courses?
Will I receive a certificate?
Yes. At the end of the course you receive the course certificate issued by BlackBird Training, with an online QR code to verify it.
From the FAQ: Do I receive the certificate at the end of the course?
How do I book, and when do I pay?
Choose Apply now and fill in the form; we guide you through the rest. The acceptance letter is sent within 24 hours of your registration. Payment is due at least 10 days before the course starts, online by credit card or by bank transfer.
From the FAQ: How can I register for a training course in BlackBird?, When do I get my Acceptance Letter?, When do I need to pay?, How can I pay for the course?
Can I cancel or send a colleague instead?
You can send a replacement delegate if you tell us one week before the course starts. Cancellation and refund terms are set out in the cancellation policy.
From the FAQ: Can I send a replacement delegate?
Enquire about this date
The comprehensive course in Strategies in Total Quality Management, Lyon (France), 23 Nov - 4 Dec 2026