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Frequently Asked Questions

  • We care about you to be your best Training Partner
  • We have a wide range of trainers, cities and options
  • Our training materials are made as books
  • Our experience in Training & Development goes back to Oct 2001
  • Our clients are satisfied with us
  • We are flexible and hospitable – your experience with us is more important than anything
  • Every one week-course consists of 20 hours divided into 5 days
  • Every two week-course consists of 40 hours divided into 10 days
  • Every training day consists of 4 hours (9am – 1pm)
  • To ensure we serve every client individually, we customize the timing and duration based on your needs

Based on the location of the course, we follow the working days of the country itself, which is as follows:

  • USA, Europe, and Asia on Monday
  • Arab countries on Sunday
From Sunday to Thursday (one of our employees is usually on-call 24/7)
  • 8am – 6pm (Istanbul Time)
  • 6am – 4pm (London Time)
English and Arabic – sometimes both English and Arabic at the same time Most of our trainers can speak both languages. So even though the course language is officially in English, upon your request, the delivery of the course can be in Arabic yet maintaining English terms.
Sure! Typically, we have (send 3 employees and pay for 2) in the same topic, date, and city. For bigger number of participants, we do our best to be your training partner
Sure! Even further, our training fees will be flexible to your budget and relevant to the total number participants per year.
  1. Two copies of the course certificate issued by BlackBird Training
  2. Online QR code for certificate verification
  3. BlackBird Prestige Training kit that includes , soft copy in flash pen, note book, pen, and business card holder.
  4. Excellent training venue
  5. Daily coffee breaks
  6. Airport pickup to welcome you
  7. Discount card for your next course with us

The fees do not include any accommodation or flight ticket.

After each course with BlackBird Training, you gain a discount card for your next training course with us. You are also free to give this card to one of your friends or family members. You can also use this card for as many people as you want to register in the same course.
It’s 15% discount. When you register again with BlackBird Training, you can type/mention the Coupon Code behind the card; and the amount will automatically be deducted
  • Online via Credit Card
  • Bank transfer
Yes, you can. You can use any Credit card to process and pay for the course you chose
Yes, you can. We have different bank accounts that you can choose from to process the payment
No, we don’t. We only book our training venues
In every city, we have a good training venue that it’s mentioned in our website.
Yes, we can. We respect your choice and we try to book as close to you as possible

Very simple and easy

  1. Choose your course from our website
  2. Press the button (Apply Now)
  3. Fill the needed information
  4. we will do the rest and guide you.

Alternatively, you can send an email to sales@blackbird-training.com or call us on +44 7480 775526

No worries! Tell us about the course you need and we will share its link with you
worries! Tell us when and where and we will send you the right course/link for you
Sure! Once you Apply for the course, we can send you the letter you need.
You will find your full name on the sign with the driver to take you to the hotel where you are staying. The driver will have your number too, just in case.
Yes, you can. Please let us know 1 week before the start day of the course However, we still care about you; and we hope to have you with us
Yes, we have.
Please send us an email to sales@blackBbird-training.com with the needed topic or call us on +44 7480 775526 and we will arrange the rest of the process for you.

Once you press and fill the button (Apply Now), we will send you 1) An invoice 2) Letter of Acceptance We will send you a Confirmation Letter, once we have one of the following:

  • Full payment before 10 days of the course start date
  • An official Purchase Order (PO)
  • An official Confirmation Letter
  • Our invoice stamped and signed by an authorized person at your organization
Within 24 hours of your registration
You should pay, at least, 10 days before the start date of the course
  • Cancellation made 30 days or more before the course start date: Full refund of the course fee minus an administrative fee of 15% of the course fees.
  • Cancellation made 15 days before the course start date: 50% refund of the course fee.
  • Cancellation made less than 15 days before the course start date: No refund will be issued.

This is only the beginning of our business relationship. Yes, we can prove it:

  1. We have given you a discount card to come back again
  2. We have online courses to stay connected
  3. You can enroll with our quarterly newsletter
  4. We are building our BlackBird Library for training materials and researches
  5. We are developing a membership programme to keep you with us forever

No worries! We can issue a new certificate for you and re-post it to your address.

Please send us your full name and address to our email: sales@blackbird-training.com or call us on +44 7480 775526. This will take 10 days until the new certificate will arrive.

We will be happy to do it for you once for free. The next time, it will cost you 100 Euro

We issue the corticate according to your name in the registration form. If you would like to change it, we can correct it and re-post it to your address.

We issue the corticate according to your name in the registration form. If you would like to change it, we can correct it and re-post it to your address.

We will be happy to do it for you once for free. The next time, it will cost you 100 Euro.

Sure! Why not. Tell us about that when you Apply for the course and we will do it for you.

If you ask for it, at the end of the course, we can still do it and post it to you once for free. If you ask for it one more time, it will cost you 100 Euro.

Yes, you will have:

  1. Two copies of the course certificate issued by BlackBird Training
  2. Online QR code for certificate verification
To learn, you should be comfortable in every way. So, please feel free to dress not to impress, but to be yourself at the training.

Sure! Continuous development is part of our culture; and your feedback help us progress.

Please send us and email sales@blackbird-training.com or call us on +44 7480 775526 / +971 553 554 655 / +90 552 210 00 44

We are sorry to know that. Please send us and email sales@blackbird-training.com or call us on +44 7480 775526 / +971 58 505 84 11