This session: 28 Dec 2026 - 1 Jan 2027
This Driving Results Through Operational Excellence session in Singapore (Singapore) runs from Monday 28 December to Friday 1 January 2027 (week 53, Q4 2026). It is the only date in Singapore (Singapore) in 2026, at a fee of £5,400, the same for each of them. Registration is open for this date. It is held in person.
| Dates | Monday 28 Dec 2026 – Friday 1 Jan 2027 |
|---|---|
| Week | 53 of 2026 |
| Duration | One week |
| Fee | £5,400 |
| Status | Open for registration |
| Format | In person |
Introduction
This course is designed to equip professionals with the knowledge and skills to enhance organizational performance through operational excellence. Participants will learn how to optimize processes, reduce waste, and improve resource utilization to drive productivity and quality. The course will provide the tools and strategies necessary to achieve sustainable results by aligning operations with organizational goals. By fostering a culture of continuous improvement, participants will learn how to transform everyday processes into key drivers of success. Whether you're aiming to enhance operational excellence foundations or refine your operational excellence strategy, this course will help you take your leadership to the next level.
Course Objectives
- Understand the core principles of operational excellence and how to implement them in practice.
- Learn how to streamline processes and reduce waste to increase efficiency.
- Develop strategies to simplify workflows and improve process flow.
- Enhance your ability to measure performance using key performance indicators (KPIs).
- Learn how to manage quality to ensure consistent, high-quality results.
- Understand the importance of continuous improvement and how to embed it into a team’s culture.
- Learn how to monitor performance and take corrective actions to improve operations.
- Build a culture of operational excellence within teams and organizations.
- Achieve sustainable operational excellence over the long term.
Course Outlines
Day 1: Introduction to Operational Excellence and Its Impact
- Understand the core principles of operational excellence and how they drive business results.
- Explore the relationship between efficiency, productivity, and quality.
- Learn how to align operations with strategic goals for maximum impact.
- Identify the key benefits of operational excellence in achieving sustainable success.
- Develop a mindset for continuous improvement throughout the organization.
Day 2: Streamlining Processes and Enhancing Efficiency
- Learn how to assess and map current processes to identify inefficiencies.
- Understand how to eliminate waste using Lean principles.
- Explore tools such as Value Stream Mapping to improve workflow.
- Develop techniques for simplifying processes and eliminating bottlenecks.
- Learn how to optimize resources for better productivity.
- Apply best practices to improve cycle time and lead time.
Day 3: Quality Management for Operational Excellence
- Understand the principles of Total Quality Management (TQM).
- Learn the role of quality management systems in improving operations.
- Study techniques like Six Sigma to reduce defects and variability.
- Learn how to implement continuous improvement cycles (PDCA - Plan, Do, Check, Act).
- Discover the importance of maintaining consistent standards in quality.
- Understand how quality affects customer satisfaction and business results.
Day 4: Measuring and Monitoring Operational Performance
- Learn how to set and track key performance indicators (KPIs).
- Understand how to use data analytics to drive decision-making and improvements.
- Study how to create actionable insights from operational data.
- Explore the importance of performance reviews and regular assessments.
- Develop strategies to monitor and adjust operations for optimal results.
- Learn how to evaluate performance gaps and take corrective actions.
Day 5: Sustaining Operational Excellence and Empowering Teams
- Learn how to create a culture of operational excellence within your organization.
- Discover techniques for fostering accountability and ownership among team members.
- Explore methods to empower teams to drive continuous improvement.
- Learn how to sustain momentum in operational excellence efforts over time.
- Develop a long-term strategy to maintain and enhance operational excellence.
- Create a personal action plan to implement the principles of operational excellence in your role.
Why Attend This Course: Wins & Losses!
- Learn how to streamline operations and increase efficiency.
- Discover how to reduce waste and maximize resource utilization.
- Understand how to align operational goals with overall business objectives.
- Gain tools to measure and track performance using key metrics like KPIs.
- Learn strategies for continuous improvement and long-term success.
- Master quality management techniques to ensure consistent, high-quality results.
- Develop the skills to create a culture of operational excellence within your team.
- Learn how to drive results by empowering teams to take ownership of improvements.
- Minimize operational risks and improve decision-making processes.
- Build a sustainable plan to maintain operational excellence over time.
Conclusion
The "Driving Results Through Operational Excellence" course will provide participants with the knowledge and tools to optimize operations, enhance efficiency, reduce waste, and achieve exceptional results. By learning the principles of operational excellence, measuring performance, and improving quality within teams, participants will be equipped to drive sustainable success in their organizations. This course is perfect for those looking to advance their operational excellence strategy and build a foundation for continuous improvement in their operations.
Enroll now to enhance your skills and achieve outstanding results through operational excellence.
Good to know
How long is the course, and what are the daily hours?
This date lasts one week: 28 Dec 2026 - 1 Jan 2027. A one-week course is 20 hours over 5 days: 4 hours each training day (9am – 1pm). Timing and duration can be customised to your needs.
From the FAQ: What is my daily training agenda?
Which language is the course taught in?
Courses are offered in English and Arabic. The course language is officially English; on request, it can be delivered in Arabic while keeping the English terms.
From the FAQ: In which language do you offer your training courses?
Will I receive a certificate?
Yes. At the end of the course you receive the course certificate issued by BlackBird Training, with an online QR code to verify it.
From the FAQ: Do I receive the certificate at the end of the course?
How do I book, and when do I pay?
Choose Apply now and fill in the form; we guide you through the rest. The acceptance letter is sent within 24 hours of your registration. Payment is due at least 10 days before the course starts, online by credit card or by bank transfer.
From the FAQ: How can I register for a training course in BlackBird?, When do I get my Acceptance Letter?, When do I need to pay?, How can I pay for the course?
Can I cancel or send a colleague instead?
You can send a replacement delegate if you tell us one week before the course starts. Cancellation and refund terms are set out in the cancellation policy.
From the FAQ: Can I send a replacement delegate?
Enquire about this date
Driving Results Through Operational Excellence, Singapore (Singapore), 28 Dec 2026 - 1 Jan 2027