Training course
ServiceNow Certified Application Developer (CAD)
Build custom ServiceNow applications with scripting, flows and integrations, and prepare for the CAD exam
- Duration
- One week
- Fees
- Classroom from £4,900
- Online from £2,700
- Course code
- IT3255535
Introduction
The ServiceNow Certified Application Developer (CAD) course is an advanced, hands-on training program designed to prepare participants to develop custom applications on the ServiceNow platform and successfully pass the CAD certification exam. The course focuses on application design, scripting, data modeling, automation, integrations, and platform development best practices.
By combining strong theoretical foundations with intensive practical exercises, this course enables participants to design, build, test, and deploy scalable enterprise applications. Through real-world development scenarios and guided labs, participants gain the technical expertise required to extend ServiceNow beyond standard, out-of-the-box functionality.
Course Objectives
By the end of this course, participants will be able to:
- Understand the full application development lifecycle on the ServiceNow platform.
- Design and build custom applications using proven development best practices.
- Develop both server-side and client-side logic.
- Configure automation and business workflows.
- Build and manage system integrations using application interfaces.
- Prepare confidently for the ServiceNow Certified Application Developer (CAD) exam.
Course Outlines
Day 1: Application Development Fundamentals
- Overview of the ServiceNow platform for developers.
- Application scope, architecture, and design principles.
- Data modeling using tables and fields.
- Application files and update management.
- Introduction to development tools and environments.
Day 2: Server-Side Development and Business Logic
- Server-side scripting and business rules.
- Creating reusable code components.
- Working with system programming interfaces.
- Data validation and process logic.
- Performance considerations in backend development.
Day 3: Client-Side Development and User Experience
- Client-side scripting for form behavior and interactions.
- User interface policies and actions.
- Designing intuitive forms and user experiences.
- Client-to-server communication techniques.
- Debugging and troubleshooting client-side logic.
Day 4: Automation, Workflows, and Integrations
- Workflow design and automation concepts.
- Automating approvals and business processes.
- Notifications, events, and service level tracking.
- Integration fundamentals and external system connectivity.
- Securing and managing integrations.
Day 5: Application Security, Testing, and Exam Preparation
- Application security and access control.
- Testing, quality assurance, and issue resolution.
- Application deployment and version control.
- CAD exam structure, key topics, and sample questions.
- Review session and best practices for certification success.
Why Attend This Course: Wins & Losses!
Attending this course provides significant professional and technical advantages, including:
- Advanced skills in enterprise application development.
- Ability to design secure, scalable custom applications.
- Enhanced career opportunities through a globally recognized developer certification.
- Reduced development errors through structured design and testing practices.
- Effective preparation for the ServiceNow Certified Application Developer (CAD) exam.
Conclusion
The ServiceNow Certified Application Developer (CAD) course equips participants with the advanced technical skills required to design, develop, and deploy custom applications on the ServiceNow platform. Upon completion, participants will be fully prepared to pass the CAD certification exam and contribute effectively as application developers in complex enterprise environments, supporting innovation and digital transformation.
* Blackbird reserves the right to alter dates, content, venue and trainer.
Good to know
How long is the course, and what are the daily hours?
This course lasts one week. A one-week course is 20 hours over 5 days: 4 hours each training day (9am – 1pm). Timing and duration can be customised to your needs.
From the FAQ: What is my daily training agenda?
Can I take this course online?
Yes. Online dates are scheduled for this course, from £2,700.
Which language is the course taught in?
Courses are offered in English and Arabic. The course language is officially English; on request, it can be delivered in Arabic while keeping the English terms.
From the FAQ: In which language do you offer your training courses?
Will I receive a certificate?
Yes. At the end of the course you receive the course certificate issued by BlackBird Training, with an online QR code to verify it.
From the FAQ: Do I receive the certificate at the end of the course?
How do I book, and when do I pay?
Choose Apply now and fill in the form; we guide you through the rest. The acceptance letter is sent within 24 hours of your registration. Payment is due at least 10 days before the course starts, online by credit card or by bank transfer.
From the FAQ: How can I register for a training course in BlackBird?, When do I get my Acceptance Letter?, When do I need to pay?, How can I pay for the course?
Can I cancel or send a colleague instead?
You can send a replacement delegate if you tell us one week before the course starts. Cancellation and refund terms are set out in the cancellation policy.
From the FAQ: Can I send a replacement delegate?