This session: 7 - 11 Feb 2027
This Public Sector Management and Reform session in Dubai (UAE) runs from Sunday 7 February to Thursday 11 February 2027 (week 5, Q1 2027). It is the 2nd of 3 dates in Dubai (UAE) in 2027, at a fee of £4,900, the same for each of them. Registration is open for this date. It is held in person.
| Dates | Sunday 7 Feb – Thursday 11 Feb 2027 |
|---|---|
| Week | 5 of 2027 |
| Duration | One week |
| Fee | £4,900 |
| Status | Open for registration |
| Format | In person |
Previous date: 3 - 7 Jan 2027 Next date: 18 - 22 Apr 2027 Other dates for this course
Introduction
Public Sector Management and Reform is a cornerstone for building efficient, transparent, and citizen-centered government institutions. In today’s rapidly evolving economic, social, and technological landscape across the Middle East and North Africa, the demand for modernizing administrative structures, improving efficiency, and delivering high-quality public services has never been greater.
This program is designed for executives, team leaders, and specialists across public and private sector organizations. It equips participants with the knowledge and tools to manage change, strengthen institutional performance, and adopt global best practices in public sector reform. The course targets professionals at all levels: from early- and mid-career employees seeking to sharpen their skills, to senior leaders aiming to reinforce their strategic capabilities.
Course Objectives
By the end of this course, participants will be able to:
- Understand the fundamentals of public sector management and reform.
- Analyze challenges facing government institutions in the region.
- Apply practical tools to improve institutional performance.
- Develop strategies for organizational change and transformation.
- Implement international best practices in public administration reform.
- Strengthen transparency, accountability, and good governance principles.
- Link public sector reform to national economic and social development goals.
- Evaluate the impact of reforms on service delivery and citizen satisfaction.
Course Outlines
Day One: Theoretical Foundations of Public Sector Management and Reform
- Defining public sector management and reform.
- Distinguishing between public and private sector management.
- Principles of good governance in government institutions.
- Legal and regulatory frameworks in public administration.
- Historical evolution of public administration models.
- Case discussions from regional and global contexts.
Day Two: Contemporary Challenges and Performance Improvement Tools
- Economic and financial challenges facing the public sector.
- Human resource management in government organizations.
- Digital transformation and its impact on public services.
- Tools for institutional performance measurement.
- Managing efficiency and effectiveness in service delivery.
- Practical exercise: evaluating institutional performance.
Day Three: Change Management and Institutional Transformation
- The importance of change in public sector organizations.
- Strategies for designing and implementing reform programs.
- Managing resistance to change and building new organizational cultures.
- The role of leadership in steering transformation.
- Engaging stakeholders in the reform process.
- Workshop: developing a reform action plan.
Day Four: Case Studies in Public Sector Reform
- Successful reform experiences in different countries.
- Comparative analysis of public administration systems.
- Identifying factors behind the success and failure of reforms.
- Monitoring and evaluation tools for reform programs.
- Practical application: analyzing a real reform case.
- Group discussion: regional challenges and lessons learned.
Day Five: Evaluation, Simulation, and Lessons Learned
- Comprehensive review of key concepts and tools.
- Full simulation of a public sector reform program.
- Group performance assessment and feedback.
- Individual evaluations and personalized recommendations.
- Developing professional and institutional growth plans.
- Extracting future lessons for sustainable reform.
Why Attend This Course: Wins & Losses!
- Gain a holistic understanding of public sector management and reform.
- Acquire practical tools to enhance institutional performance.
- Strengthen leadership and change management capabilities.
- Learn from global best practices and real reform experiences.
- Participate in workshops and simulations for hands-on application.
- Foster principles of transparency, accountability, and governance.
- Improve the ability to design and implement reform programs.
- Receive a professional certification to advance career growth.
Conclusion
The Public Sector Management and Reform program provides a comprehensive and practical learning journey that combines theory with application. Participants will gain the tools and strategies needed to design, implement, and evaluate reform initiatives within government institutions.
Through case studies, workshops, and simulations, the course empowers professionals to build advanced leadership and strategic skills, helping to create more efficient, transparent, and citizen-focused institutions. This is not just a training course—it is a strategic investment in developing the future of public administration and sustainable development.
FAQs
What is Public Sector Reform, and why is it important?
Public Sector Reform refers to the process of improving government institutions, policies, and administrative systems to enhance efficiency, transparency, accountability, and service delivery. This course explains the definition of reform, the reform meaning, and how reform initiatives contribute to stronger governance, sustainable development, and improved public sector performance.
How does Public Sector Management support successful reform initiatives?
Effective public sector management provides the leadership, governance structures, and operational frameworks necessary to implement reform programs successfully. Participants will explore practical approaches used in public sector management consulting and learn how strategic leadership supports institutional transformation and long-term organizational improvement.
What types of reforms are covered in this course?
The course examines a variety of reform initiatives, including administrative reform, governance reform, digital transformation, service delivery improvement, human resource modernization, and sector-specific reforms such as police reform. Participants will also analyze real-world examples to understand the factors that contribute to successful reform outcomes.
What tools and best practices will participants learn?
Participants will learn international best practices for managing reform programs, including performance measurement, stakeholder engagement, change management, monitoring and evaluation, and governance enhancement. The course also highlights best practices for managing public sector projects and implementing sustainable institutional improvement strategies.
Who should attend this Public Sector Management and Reform course?
This course is designed for government officials, public sector managers, policymakers, project leaders, consultants, and professionals involved in organizational transformation. It is also valuable for individuals seeking to strengthen their leadership capabilities, understand modern reform frameworks, and contribute effectively to public sector development and institutional excellence.
Good to know
How long is the course, and what are the daily hours?
This date lasts one week: 7 - 11 Feb 2027. A one-week course is 20 hours over 5 days: 4 hours each training day (9am – 1pm). Timing and duration can be customised to your needs.
From the FAQ: What is my daily training agenda?
Which language is the course taught in?
Courses are offered in English and Arabic. The course language is officially English; on request, it can be delivered in Arabic while keeping the English terms.
From the FAQ: In which language do you offer your training courses?
Will I receive a certificate?
Yes. At the end of the course you receive the course certificate issued by BlackBird Training, with an online QR code to verify it.
From the FAQ: Do I receive the certificate at the end of the course?
How do I book, and when do I pay?
Choose Apply now and fill in the form; we guide you through the rest. The acceptance letter is sent within 24 hours of your registration. Payment is due at least 10 days before the course starts, online by credit card or by bank transfer.
From the FAQ: How can I register for a training course in BlackBird?, When do I get my Acceptance Letter?, When do I need to pay?, How can I pay for the course?
Can I cancel or send a colleague instead?
You can send a replacement delegate if you tell us one week before the course starts. Cancellation and refund terms are set out in the cancellation policy.
From the FAQ: Can I send a replacement delegate?
Enquire about this date
Public Sector Management and Reform, Dubai (UAE), 7 - 11 Feb 2027