This session: 18 - 22 Jan 2027
This Performance Management Transformation session in Amsterdam (Netherlands) runs from Monday 18 January to Friday 22 January 2027 (week 3, Q1 2027). It is the 1st of 4 dates in Amsterdam (Netherlands) in 2027, at a fee of £5,200, the same for each of them. Registration is open for this date. It is held in person.
| Dates | Monday 18 Jan – Friday 22 Jan 2027 |
|---|---|
| Week | 3 of 2027 |
| Duration | One week |
| Fee | £5,200 |
| Status | Open for registration |
| Format | In person |
Introduction
This Performance Management Transformation training is a comprehensive one-week course designed to equip participants with the essential skills required for effective performance management in today’s dynamic business environment. Participants will gain a deep understanding of the performance management process, explore various tools and techniques, and learn how to select and implement Key Performance Indicators (KPIs). The course emphasizes performance management best practices, strategic performance management, and dashboard development, enabling participants to apply these tools to drive continuous improvement within their organizations.
Course Objectives
The primary objectives of this course are designed to equip participants with the knowledge and skills needed to enhance their performance management capabilities, and they include:
- Understand the Role of Managers and Leaders in Performance Management: Recognize the crucial role that managers and leaders play in the performance management cycle and their impact on organizational success.
- Explore Performance Management Tools and Techniques: Investigate a range of essential performance management tools and techniques, such as the Balanced Scorecard (BSC), Objectives and Key Results (OKRs), Management by Objectives (MBO), and Total Quality Management (TQM).
- Select Key Performance Indicators (KPIs): Learn how to identify and select the most suitable KPIs that align with your organization’s strategic goals and objectives.
- Emphasize the Importance of Benchmarking: Understand how benchmarking supports continuous improvement within the performance management process.
- Develop Performance Dashboards: Gain hands-on experience in creating impactful performance dashboards that effectively track and communicate organizational performance.
- KPI Reporting to the Board: Learn how to structure KPI reporting for the Board of Directors, enabling informed decision-making.
Course Outlines
Day 1: Introduction to Performance Management
- Grasp the fundamentals and definition of performance management.
- Understand the role of performance management in achieving organizational success.
- Align performance management policies with strategic objectives.
Day 2: Performance Management Tools and Techniques
- Explore various performance management tools and techniques.
- Learn how to select the right tools that match the organization’s needs for an effective performance management plan.
Day 3: Selecting Key Performance Indicators (KPIs)
- Define KPIs and understand their importance in the performance management cycle.
- Ensure KPIs align with the organization’s strategic performance management goals.
- Develop a comprehensive KPI framework for various departments and functions.
Day 4: The Importance of Benchmarking
- Learn about benchmarking and its role in performance management.
- Identify relevant benchmarking targets and best practices.
- Use benchmarking data to drive continuous improvement.
Day 5: Performance Dashboards and KPI Reporting
- Learn to design performance dashboards that effectively track and communicate performance.
- Establish KPI reporting structures for the Board of Directors.
- Convey performance insights to facilitate strategic decision-making.
Why Attend This Course: Wins & Losses!
By joining this Performance Management Transformation course, participants will benefit from:
- A Deep Understanding of Performance Management: Gain a comprehensive understanding of the performance management definition, process, and tools to foster improvement and growth in your organization.
- Practical Skills for Effective Performance Management: Learn to apply performance management techniques and best practices in performance management, enabling you to design a more effective performance management plan.
- Enhanced Decision-Making Abilities: By learning to report KPIs to the Board, you will be able to provide actionable insights that inform better strategic decisions and contribute to strategic performance management.
- Improved Organizational Alignment: Gain the skills to align individual and team performance with organizational goals, driving results and achieving long-term success.
Choosing not to participate in this course may mean missing out on valuable insights and tools that can drive performance improvements, hinder your ability to provide accurate performance insights to key stakeholders, and limit your effectiveness in leading performance-driven change within your organization.
Conclusion
Effective performance management is critical to the success of any organization. It enhances productivity, drives organizational effectiveness, and ensures the achievement of strategic goals. By investing in performance management training, organizations can create a culture of accountability, continuous improvement, and innovation.
This course will equip you with the necessary skills to transform your organization’s performance management practices, optimize results, and empower your team to reach their full potential, leading to overall organizational excellence.
Good to know
How long is the course, and what are the daily hours?
This date lasts one week: 18 - 22 Jan 2027. A one-week course is 20 hours over 5 days: 4 hours each training day (9am – 1pm). Timing and duration can be customised to your needs.
From the FAQ: What is my daily training agenda?
Which language is the course taught in?
Courses are offered in English and Arabic. The course language is officially English; on request, it can be delivered in Arabic while keeping the English terms.
From the FAQ: In which language do you offer your training courses?
Will I receive a certificate?
Yes. At the end of the course you receive the course certificate issued by BlackBird Training, with an online QR code to verify it.
From the FAQ: Do I receive the certificate at the end of the course?
How do I book, and when do I pay?
Choose Apply now and fill in the form; we guide you through the rest. The acceptance letter is sent within 24 hours of your registration. Payment is due at least 10 days before the course starts, online by credit card or by bank transfer.
From the FAQ: How can I register for a training course in BlackBird?, When do I get my Acceptance Letter?, When do I need to pay?, How can I pay for the course?
Can I cancel or send a colleague instead?
You can send a replacement delegate if you tell us one week before the course starts. Cancellation and refund terms are set out in the cancellation policy.
From the FAQ: Can I send a replacement delegate?
Enquire about this date
Performance Management Transformation, Amsterdam (Netherlands), 18 - 22 Jan 2027