This session: 31 May - 4 Jun 2027
This HealthCare Management & Administration (HMA) session in Los Angeles (USA) runs from Monday 31 May to Friday 4 June 2027 (week 22, Q2 2027). It is the only date in Los Angeles (USA) in 2027, at a fee of £6,600. Registration is open for this date. It is held in person.
| Dates | Monday 31 May – Friday 4 Jun 2027 |
|---|---|
| Week | 22 of 2027 |
| Duration | One week |
| Fee | £6,600 |
| Status | Open for registration |
| Format | In person |
Introduction
The role of Healthcare leaders is to create and sustain an organizational environment that optimizes the effectiveness and safety of patient care. This environment should be centered on patient care, focusing on ensuring the highest quality of care and service. A leader's role is not limited to providing the best physical environment but should extend to fostering an organizational culture that supports healthcare team members, especially in the often-stressful environment of direct patient care. The COVID-19 pandemic has underscored the need for resilience and agility across individuals, societies, and healthcare organizations worldwide. Health administration and management are the keys to navigating these challenges.
Important Note:
Blackbird Training Centre offers a site visit to a public/private hospital in Istanbul for group registration. You can check our YouTube channel to see videos of our hospital visits.
Course Objectives
By the end of this course, participants will:
- Enhance their skills to manage and administer their hospitals or medical departments effectively.
- Prepare healthcare leaders to execute related programs and oversee improvement projects.
- Gain advanced skills for organizational success, leadership, effectiveness, and efficiency techniques.
- Improve their ability to manage behavioral healthcare as a manager.
- Receive training on developing and implementing strategic planning.
- Maximize productive collaboration and minimize less productive behaviors.
- Understand roles and responsibilities related to medication reminders, medication assistance, and medication administration.
- Discuss the current healthcare delivery system as it relates to economics, access, and population health.
- Explore risk management in healthcare and the role of healthcare administrators.
Course Outlines
Day 1: Healthcare Leadership Principles
- What is healthcare management?
- Leadership & Management Functions in healthcare.
- Power sources of healthcare leaders.
- Roles of healthcare leaders/managers.
- Organizational Mission, Vision, and Values in healthcare.
- Healthcare leadership skills.
- Leadership styles for healthcare managers.
Day 2: Building Resilience and Agility
- The effectiveness & efficiency of healthcare management.
- Resilient people: Three key characteristics.
- Foundational skills for agility and resilience.
- The impact of agility and resilience on healthcare.
- Problem-solving & decision-making in healthcare management.
Day 3: Creative Healthcare Leadership
- Critical thinking and thinking skills.
- Using Thinking Hats for healthcare leaders.
- Characteristics of strategic thinkers in healthcare.
- Understanding healthcare team dynamics.
- Tuckman Model: The stages of team development.
- Behavioral healthcare manager training.
- Health and social care management training.
Day 4: Healthcare Strategic Management
- Strategic management models in healthcare.
- Strategic competition: Suitability, feasibility, and acceptance.
- Strategic planning model: ABCDE.
- Tools for putting strategy into action.
- SWOT analysis & SMARTER goals.
- Strategy implementation in healthcare.
- Risk management in healthcare administration.
Day 5: Change Management in Healthcare Organizations
- Change models: Lewin, Kotter, and McKinsey 7S.
- Negotiation and dispute resolution.
- BATNA, WAP, & ZOPA.
- Risk avoidance and acceptance.
- Contingent valuation method.
- Program review and post-assessment.
Hospital Site-Visit (If Applicable): During the site visit, participants will observe the following at a public and private hospital:
- Daily responsibilities of healthcare administrators.
- Managing human resources.
- Allocating budgets and other financial resources.
- Submitting reports.
- Maintaining and managing IT systems and databases.
- Coordinating with doctors, nurses, surgeons, health technicians, pharmacists, and other professionals.
- Ensuring patient quality care, treatment, and rehabilitation.
Why Attend This Course: Wins & Losses!
- Enhance Your Healthcare Management Skills: This course provides hands-on strategies and knowledge to manage healthcare departments or hospitals effectively.
- Prepare to Be a Successful Healthcare Leader: Equip yourself with the necessary skills to lead healthcare organizations through improvement initiatives and strategic planning.
- Comprehensive Healthcare Management Training: Learn effective leadership, risk management, and strategic planning tailored to the dynamic healthcare industry.
- Real-World Experience: The course includes a hospital visit for practical insights into day-to-day healthcare management.
- Boost Organizational Success: Learn how to implement effective strategies to enhance the efficiency and quality of healthcare service delivery.
Conclusion
This course offers a valuable opportunity for professionals in healthcare management to develop leadership and strategic skills necessary for success in today’s fast-evolving healthcare environment. By focusing on risk management, change management, and strategic execution, participants will leave equipped with practical tools to drive efficiency, quality, and patient safety within their organizations.
Good to know
How long is the course, and what are the daily hours?
This date lasts one week: 31 May - 4 Jun 2027. A one-week course is 20 hours over 5 days: 4 hours each training day (9am – 1pm). Timing and duration can be customised to your needs.
From the FAQ: What is my daily training agenda?
Which language is the course taught in?
Courses are offered in English and Arabic. The course language is officially English; on request, it can be delivered in Arabic while keeping the English terms.
From the FAQ: In which language do you offer your training courses?
Will I receive a certificate?
Yes. At the end of the course you receive the course certificate issued by BlackBird Training, with an online QR code to verify it.
From the FAQ: Do I receive the certificate at the end of the course?
How do I book, and when do I pay?
Choose Apply now and fill in the form; we guide you through the rest. The acceptance letter is sent within 24 hours of your registration. Payment is due at least 10 days before the course starts, online by credit card or by bank transfer.
From the FAQ: How can I register for a training course in BlackBird?, When do I get my Acceptance Letter?, When do I need to pay?, How can I pay for the course?
Can I cancel or send a colleague instead?
You can send a replacement delegate if you tell us one week before the course starts. Cancellation and refund terms are set out in the cancellation policy.
From the FAQ: Can I send a replacement delegate?
Enquire about this date
HealthCare Management & Administration (HMA), Los Angeles (USA), 31 May - 4 Jun 2027