This session: 10 - 14 Oct 2027
This Data Center Operations and Monitoring session in London (UK) runs from Sunday 10 October to Thursday 14 October 2027 (week 40, Q4 2027). It is the 4th of 4 dates in London (UK) in 2027, at a fee of £6,100, the same for each of them. Registration is open for this date. It is held in person.
| Dates | Sunday 10 Oct – Thursday 14 Oct 2027 |
|---|---|
| Week | 40 of 2027 |
| Duration | One week |
| Fee | £6,100 |
| Status | Open for registration |
| Format | In person |
Introduction
This course is designed to provide IT professionals with the hands-on knowledge and competencies required to operate and monitor modern data centers effectively. It covers essential infrastructure elements, environmental controls, monitoring systems, standard operating procedures, incident handling, and core security practices. Emphasis is placed on ensuring reliability, operational efficiency, and excellence in data center management.
Course Objectives
By the end of this course, participants will be able to:
- Understand the fundamental systems and infrastructure that support data center operations.
- Apply standard operating procedures and industry best practices.
- Utilize monitoring tools to assess performance, availability, and environmental metrics.
- Respond efficiently to incidents and unplanned service disruptions.
- Implement essential physical and cybersecurity protocols within the data center environment.
Course Outlines
Day 1: Data Center Infrastructure and Standards
- Overview of data center types: enterprise, colocation, hyperscale
- Key infrastructure components: power, cooling, cabling, racks
- Data center classification tiers (Tier I–IV)
- International standards: TIA-942, ISO 27001, ANSI/BICSI
- Physical layout planning and airflow optimization
Day 2: Operational Procedures and Maintenance
- Roles and responsibilities within data center operations.
- Development and implementation of Standard Operating Procedures (SOPs)
- Preventive versus corrective maintenance strategies
- Inventory control and capacity planning
- Managing external vendors and contractors
Day 3: Monitoring Systems and Environmental Control
- Monitoring platforms: DCIM, SNMP, BMS.
- Real-time monitoring of temperature, humidity, and airflow.
- Power Usage Effectiveness (PUE) and energy metrics.
- Alarm threshold settings and alert protocols.
- Designing dashboards and tracking operational KPIs.
Day 4: Incident Management and Troubleshooting
- Incident management lifecycle and escalation paths.
- Detecting faults and conducting root cause analysis.
- Communication workflows during incidents.
- Managing planned and unplanned outages.
- Change management and rollback processes.
Day 5: Data Center Security and Optimization
- Physical security measures: access control, surveillance, zoning.
- Cybersecurity essentials: firewalls, network segmentation.
- Backup power solutions: UPS systems, generators, redundancy models.
- Energy efficiency strategies and sustainability considerations.
- Emerging trends: automation, AI, and remote data center monitoring.
Why Attend This Course: Wins & Losses!
- Industry-relevant curriculum aligned with international standards.
- Emphasis on operational excellence and effective incident resolution.
- Comprehensive coverage of technical, operational, and security domains.
- Exposure to future-focused innovations like automation and AI integration.
- Immediate applicability of skills in real-world data center environments.
Conclusion
Data centers form the core infrastructure of today’s technology-driven enterprises. They support digital operations, secure critical information, and enable essential services. This course provides participants with the advanced knowledge and practical tools necessary to manage, operate, and monitor data centers according to global best practices.
Carefully structured to address all technical, operational, and security dimensions, the course places strong emphasis on business continuity, system performance, and maintaining the highest levels of security and sustainability. By the end of the training, participants will be well-prepared to respond to daily operational demands and unforeseen incidents with confidence—minimizing risk, maintaining uptime, and ensuring optimal service delivery.
Good to know
How long is the course, and what are the daily hours?
This date lasts one week: 10 - 14 Oct 2027. A one-week course is 20 hours over 5 days: 4 hours each training day (9am – 1pm). Timing and duration can be customised to your needs.
From the FAQ: What is my daily training agenda?
Which language is the course taught in?
Courses are offered in English and Arabic. The course language is officially English; on request, it can be delivered in Arabic while keeping the English terms.
From the FAQ: In which language do you offer your training courses?
Will I receive a certificate?
Yes. At the end of the course you receive the course certificate issued by BlackBird Training, with an online QR code to verify it.
From the FAQ: Do I receive the certificate at the end of the course?
How do I book, and when do I pay?
Choose Apply now and fill in the form; we guide you through the rest. The acceptance letter is sent within 24 hours of your registration. Payment is due at least 10 days before the course starts, online by credit card or by bank transfer.
From the FAQ: How can I register for a training course in BlackBird?, When do I get my Acceptance Letter?, When do I need to pay?, How can I pay for the course?
Can I cancel or send a colleague instead?
You can send a replacement delegate if you tell us one week before the course starts. Cancellation and refund terms are set out in the cancellation policy.
From the FAQ: Can I send a replacement delegate?
Enquire about this date
Data Center Operations and Monitoring, London (UK), 10 - 14 Oct 2027