This session: 4 - 8 Oct 2027
This Advanced Administrative & Secretarial Skills Workshop session in Lyon (France) runs from Monday 4 October to Friday 8 October 2027 (week 40, Q4 2027). It is the only date in Lyon (France) in 2027, at a fee of £5,900, the same for each of them. Registration is open for this date. It is held in person.
| Dates | Monday 4 Oct – Friday 8 Oct 2027 |
|---|---|
| Week | 40 of 2027 |
| Duration | One week |
| Fee | £5,900 |
| Status | Open for registration |
| Format | In person |
Previous date: 28 Dec 2026 - 1 Jan 2027 Other dates for this course
Introduction
As organizations grow and become more complex, the role of administrative professionals continues to expand. This advanced workshop is designed for experienced secretaries, office administrators, and personal assistants who want to elevate their strategic, leadership, and communication skills.
You’ll learn how to transition from a task-oriented role to a value-adding partner who supports executive decision-making and organizational success. By the end of this course, you’ll be ready to take on higher-level responsibilities with confidence and professionalism.
workshop Objectives
By attending this course, you will be able to:
- Master advanced office management and leadership techniques.
- Communicate with clarity, confidence, and diplomacy across all levels.
- Plan and manage high-stakes meetings, events, and client interactions.
- Act as a key liaison between executives, departments, and stakeholders.
- Present yourself professionally through image and etiquette.
workshop Outlines
Day 1: The Strategic Executive Assistant
- Shifting from administrative support to strategic partner
- Leading from within: office leadership and influence
- Supporting multiple executives and managing competing priorities
- Building your professional brand and credibility
Day 2: Communication & Relationship Mastery
- Writing and managing high-level business correspondence
- Influencing and negotiating with confidence
- Navigating office politics with professionalism
- Cross-cultural communication in global teams
Day 3: Event & Meeting Excellence
- Planning and executing corporate events and VIP visits
- Setting agendas, coordinating logistics, and managing vendors
- Understanding event protocols for executives and dignitaries
- Risk management and contingency planning for events
Day 4: Operational Efficiency & Systems
- Managing complex calendars and executive workflows
- Collaborating with HR, finance, and other departments
- Safeguarding confidentiality and handling sensitive documents
- Mastering tools and systems for hybrid and virtual workplaces
Day 5: Professional Growth & Executive Presence
- Managing stress, pressure, and workplace conflict effectively
- Practicing modern business etiquette and international protocol
- Creating a personal development plan for career advancement
- Mentoring and coaching junior administrative staff
Why Attend this workshop: Wins & Losses!
- Gain the advanced tools and insights to step into a leadership-oriented administrative role.
- Build the confidence to take on strategic responsibilities and executive-level tasks.
- Strengthen your professional image and visibility within your organization.
- Become a key contributor to your leadership team’s success.
Conclusion
Today’s senior administrative professionals are much more than support staff—they are essential partners in organizational leadership, communication, and execution.
This workshop will help you unlock your full potential and become a driving force in enhancing productivity and strategic alignment.
Good to know
How long is the course, and what are the daily hours?
This date lasts one week: 4 - 8 Oct 2027. A one-week course is 20 hours over 5 days: 4 hours each training day (9am – 1pm). Timing and duration can be customised to your needs.
From the FAQ: What is my daily training agenda?
Which language is the course taught in?
Courses are offered in English and Arabic. The course language is officially English; on request, it can be delivered in Arabic while keeping the English terms.
From the FAQ: In which language do you offer your training courses?
Will I receive a certificate?
Yes. At the end of the course you receive the course certificate issued by BlackBird Training, with an online QR code to verify it.
From the FAQ: Do I receive the certificate at the end of the course?
How do I book, and when do I pay?
Choose Apply now and fill in the form; we guide you through the rest. The acceptance letter is sent within 24 hours of your registration. Payment is due at least 10 days before the course starts, online by credit card or by bank transfer.
From the FAQ: How can I register for a training course in BlackBird?, When do I get my Acceptance Letter?, When do I need to pay?, How can I pay for the course?
Can I cancel or send a colleague instead?
You can send a replacement delegate if you tell us one week before the course starts. Cancellation and refund terms are set out in the cancellation policy.
From the FAQ: Can I send a replacement delegate?
Enquire about this date
Advanced Administrative & Secretarial Skills Workshop, Lyon (France), 4 - 8 Oct 2027