Training Course: Improving Public Sector Performance

Acquire critical skills for the latest techniques in public sector management

REF: NC3267

DATES: 13 - 17 Dec 2021

CITY: Marbella (Spain)

FEE: 4700 €

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Introduction

This new training seminar is specifically aimed at those in the Public Sector who want to make improvements within the constraints of Government Control and existing Labor - Laws. This practical training course will explore a number of solutions, offering you new techniques and tools, which will aid your organization to produce measurable added value.

This will be a very practical training course and will go through tall the key processes that can make a difference to public sector organizations; such a Competency, Performance, Employee attendance, Performance Appraisal, and building better Organizational Capability. New techniques in employee motivation will also form part of this innovative course.

 

Course Objectives of Improving Public Sector Performance

  • Be able to show others how to significantly improve on your existing investment in competencies
  • Analyse and demonstrate how performance can be improved in the Public Sector
  • Take action and demonstrate financially how improving reliability will add value
  • Understand and be able to significantly improve any existing Performance appraisal system and explain the benefit to Management
  • Learn techniques to apply to motivate staff, specifically in the Public Sector

 

Improving Public Sector Performance Course Outlines

Day 1

The History, Role and Future Function of Public Sector Organisations 

  • Introductions and Program Objectives for the Week
  • What is the Public Sector there to do?
  • The Historical Context of the Public Sector
  • Present Position and Future Role of Public Sector Organisation – Latest trend changes
  • Change and the Public Sector – How we can forecast when change is needed?
  • Understanding the Results of Change and How Change Affects Us
  • Change and the Difference between the Public and Private Sectors

Day 2

Building Organisational Core Strength in the Public Sector 

  • The Role of Competencies in the Organization
  • How Competencies Work and How they are Measured
  • Techniques to Significantly Improve What You Already Have
  • Incorporating Competency Approach In, Recruitment, Appraisal and Training
  • Developing Teams to Build Core Strength
  • Succession Planning to Retain and Develop your Talented People
  • Techniques to Retain Talented People

Day 3

Performance Improvements – Are they necessary in the Public Sector? 

  • What is Performance?
  • Can you get improvements in Performance at no extra cost?
  • Improving Targets for Performance
  • How to get more commitment? – New Process / New Results
  • The Measuring of Performance – Whose job is it?
  • Should Performance be linked to pay?

Day 4

Using Reliability and Differentiation to Maximize on What Strengths You Have

  • The History of Differentiation
  • Why the Public Sector might what to consider this as a motivational tool?
  • Understanding the Need for Reliability in the Public Sector
  • Case Study: The Cost of an Unreliable Organization
  • Can Reliability really add value?
  • How we can help the Managers?
  • The Future Managers of Leaders

Day 5

Making Things Happen Within Our Existing Constraints 

  • Latest Techniques on Motivation
  • Three Motivational Tools that Work – Today
  • How to Translate Ideas or Goals into Measurable Actions
  • Two Existing Processes: How to improve them and Reap Real Benefit
  • Demonstration of the Above
  • End of Course Review – Actions and Networking after the course

Training Course: Improving Public Sector Performance

Acquire critical skills for the latest techniques in public sector management

REF: NC3267

DATES: 13 - 17 Dec 2021

CITY: Marbella (Spain)

FEE: 4700 €

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