Special Workshops

Training Course: Housekeeping Supervisor Professional Training

Your professionalism in housekeeping and supervising can affect the whole reputation of your organization
Another Date & Location

REF: OC3314

DATES: 26 - 30 Jan 2020

CITY: Dubai

FEE: 3300 €

Course Introduction

Housekeeping supervisors are in charge of everything from settling complaints against service staff to making sure that the rooms of hotels, hospitals, offices and even homes are clean. Additional duties may include customer service and ordering supplies. A variety of methods can provide training s a housekeeping supervisor.

Course objectives of Housekeeping Supervisor

  • Develop your housekeeping skills and knowledge
  • Setting goals for housekeeping staff
  • Housekeeping speed and efficiency
  • Trends of housekeeping
  • Challenges facing housekeeping managers & supervisors

Course outlines of Housekeeping Supervisor

Day 1
  • How to set goals for housekeeping staff
  • Housekeeping improvement plan
  • Measuring housekeeping performance
  • Housekeeping qualifications
  • Housekeeping tools & equipment; a must-have list
  • 5 professional housekeeping tips.
Day 2
  • Housekeeping rules for Hotels and private homes
  • How to correctly make a bed in housekeeping
  • Ensuring a successful floor cleaning process in housekeeping
  • Housekeeping skills
  • Creating comfortable environment in the room
  • Cleaning a dining room.
Day 3
  • House cleaning checklist
  • Bathroom cleaning procedures
  • How to clean marble floor
  • Tips for beautiful flower arrangements
  • Ambience
  • Boost Leadership – Respect – Confidence
Day 4
  • How to achieving housekeeping speed and efficiency
  • Global trends of housekeeping
  • Challenges facing housekeeping managers & supervisors
  • Hierarchy
  • Organization, Planning and Eye for Detail
Day 5
Key skills for housekeeper:
  • Problem Solving
  • Time Management
  • Teamwork
  • Body Language
  • Routines & Schedules
  • First Impressions
  • Finishing Touches
Key skills for housekeeping Supervisors and Managers
  • Interviewing New Staff
  • Budgets
  • Inventory
  • Hiring and Firing
  • Staff Communication

Training Course: Housekeeping Supervisor Professional Training

Your professionalism in housekeeping and supervising can affect the whole reputation of your organization

REF: OC3314

DATES: 26 - 30 Jan 2020

CITY: Dubai

FEE: 3300 €