Quality Management

Training Course: Effective QA/QC Management

Another Date & Location

REF: QM3059

DATES: 19 - 23 Jan 2020

CITY: Dubai

FEE: 2500 €

Course Introduction

Designed to enable for QA/QC personnel to acquire the essential knowledge and skills in order to establish an effective QMS or interested in developing and advancing their career on the subject.

Objective of Effective QA/QC Management

  • Understand the basic roles and responsibilities of a Quality Control/ Quality Assurance functions
  • Understand the basic concept of “quality" and how it fits into an organization’s products, services, and strategies
  • Define the differences between Quality Control and Quality Assurance
  • Adopt quality methodologies that have been in used in the relevant industry
  • Overcoming quality-related challenges
  • Acquire the methodologies to detect, collecting data/ information, recording and reporting anomalies
  • Equip oneself with essential measuring and monitoring quality tools
  • Evaluate the quality level statistically

Audience

Designed to enable for QA/QC personnel to acquire the essential knowledge and skills in order to establish an effective QMS or interested in developing and advancing their career on the subject.

Methodology

Essentially participative and practical, emphasizing experiential and experimental learning through experience, both from structured activities on the program e.g. group work, video screening, case studies and discussion from individual experience

Course Outline of Effective QA/QC Management

Module 1 – Quality Control & Quality Assurance

  • Introduction Quality Control & Quality Assurance
  • Being Best in Class
  • Understanding The Needs of Quality Management System
  • Understanding Customers’ Needs and Expectations?

Module 2 – Managing Quality Effectively

  • Understanding The Juran’s Trilogy for Effective Quality Planning, Implementation, Control and Improvement.
  • Identifying the Challenges Relating To the 3 Components (I.E. Planning, Control and Improvement).
  • Understanding What Is Quality Assurance
  • Quality Assurance is Everyone Responsibility

Module 3 – Cost Of Quality

  • Understanding The Cost Of Quality
  • Understanding Being Effective and Efficient
  • Eliminating The 7 Wastes
  • Applying The COQ Applications for Quality Assurance

Module 4 – Quality Management System for Effective QA Management

  • Understanding the Process Model for Effective QA
  • Understanding the Context of the Organization & QMS
  • Demonstrating the Leadership
  • Risk Management for Effective Prevention
  • Effective Resources Management
  • Effective Operations Planning and Control
  • Monitoring, Measurement, Analysis and Evaluation
  • Remedial, Corrective and Preventive Improvement
  • Case Study: Risk-Based Approach to Effective QA

Module 5 – Effective Quality Assurance and Quality Control Management

  • Understanding The Needs and Expectations Of Non-Conformance And Follow-Up Action
  • Effective Way for Correcting a Non-Conforming Product and/ or Process.
  • Implementing Controls for Better Process Management.
  • Understanding Difference between Corrective and Preventive Action.

Module 6 – Effective Quality Management System Improvement for Excellent Business Management System

  • Understanding the Needs for Continual and Continuous Improvement as a Business Catalyst.
  • Establishing Kaizen as Platform for Improvement.
  • Determining the Essential Tools and Methods for Effective QA/QC.
  • Delivering the Buy-In to Addressing the People Issues.

Training Course: Effective QA/QC Management

REF: QM3059

DATES: 19 - 23 Jan 2020

CITY: Dubai

FEE: 2500 €