In this course, participants will understand the differences between communication styles and develop a Win-Win mindset to make them effective in any circumstance. Using the four pillars of communication, participants will learn to determine what outcome they would like from any situation by influencing and persuading; they will build rapport with others, monitor their success, and be flexible to change. They will also understand the common reasons for failures in communication and know what to do to resolve them.
As part of being an effective communicator and influencer, it is essential to be able to present with confidence and professionalism. Through this course, participants will be given live coaching around their presentation style. They will be shown best practice on how to use their voice, body movements, and choice of wording. Through repetition, they will grow in confidence as one by one, the skills are layered. They will also be shown how to create a well-structured presentation and how to interact professionally with their visual aids, including PowerPoint.
The four pillars of effective communication
Identifying preferred communication styles
Handling difficult conversations
Identifying the win-win mindset and understanding its importance for assertiveness
Designing a professional presentation
Delivering a presentation that has an impact
Overcoming anxiety when presenting
Powerful communication skills
DATES: 14 - 18 Mar 2022
CITY: Marbella (Spain)
FEE: 4400 €